23 November 2016
“I want it all, and I want it now”. How the cloud can help you when customers want it all.
Background:When all the research and feedback tells us that customers want more communications channels, better self-service platforms, 24/7 live customer service support, and personalised content, what can we do to keep up? Technology can help win the battle, but how can we win the war? Learn how financial services organisations can focus on what matters most to their specific customers by designing, implementing and managing secure cloud ecosystems
- Where does cloud fit with your business strategy?
- Who is using the cloud? What are adoption rates and projections?
- What about the issues we’ve heard so much about? cloud security? regulation?
- So, is everyone moving to cloud solutions? who isn’t? why not?
- It’s a distributed world; what’s the impact of hybrid networks?
- The role of tech innovation? Transformation, partnership and a different mind-set and philosophy?
Michael is a business technologist with considerable experience and a background in finance industry networking. He combines a particular interest in the evolution of financial markets with the exploitation and integration of technology.
As CTO for BT Radianz, Michael is responsible for architecture and the technical strategies that underpin BT’s Financial Market propositions.
These products and services include: the BT Radianz Cloud — the world’s largest secure networked financial services community, BT Radianz Messaging, BT Radianz Hosting and Venue Interconnect.
The BT Radianz suite of services is the part of BT’s Cloud of Clouds proposition focused on the delivery of financial markets segment specific communications and solutions. As CTO Michael is responsible for architecture, technology strategy, client and market collaboration.
Previously, Michael was the Head of GB&FM Product Technology. During this time he created a business technology group responsible for the development and evolution of product, together with innovation leadership. Prior to this he ran the Radianz Customer Solutions team that provided early adopter solutions for key clients and new technologies.
In 2016, Michael was ranked for the second consecutive year in the Institutional Investor Tech 50 rankings, which identifies the most influential global financial services technologists. Previously, in 2013 he made the final shortlist in the Here is the City CTO/CIO of the Year Poll. And in 2012, Michael was named a ‘CTO of the Year’ finalist in the Financial News awards for Excellence in Trading and Technology.
Michael is engaged in a number of industry forums that include the Executive Committee of the Financial Information Services Association (FISD). He also chairs the FPL Cyber Security Working Group for the FIX Standards Body as well as being on the FIX EMEA Governance Board.
Michael has an MSc in Telecommunications Business Management from the University College of London.